Help

Calls & Video Call

Start a BBM Video or Voice Chat
You can turn a BBM chat into a face-to-face conversation using the BBM video chat feature! You can start a BBM video call with contacts who are using a ...
Tue, 27 Nov, 2018 at 5:09 PM
BBM Voice and Video Calls No Longer Drop When Incoming Call Received
Now BBM voice and video calls are no longer interrupted when there is an incoming call. When an iOS user is engaged in a BBM voice or video call and an inco...
Mon, 16 Apr, 2018 at 1:37 PM
Video & Voice – Switch to Bluetooth Device When Answering Call
Allows users to switch to Bluetooth device after call is picked up on the phone; Outgoing calls will not ring on Bluetooth device. Here's how to use i...
Mon, 16 Apr, 2018 at 1:58 PM
Missed call notification
Return call from missed call notification Enables user to return a call by clicking the missed call notification in chat.  After a missed call from conta...
Thu, 26 Jul, 2018 at 1:59 PM
Call Experience
Call waiting experience when receiver is busy BBM now has new feature call waiting when a receiver is busy that enables a caller to see the status of the r...
Thu, 26 Jul, 2018 at 1:59 PM
Initiate BBM Calls from native contact app
Enables user to initiate BBM calls from native contact screen and recent tab. Here’s how you do it : On the native contact, click on a contact page Long ...
Wed, 16 May, 2018 at 5:07 PM
Phone Ringtone
Incoming BBM Voice and video calls will use the phone ringtone instead of a separate tone.
Tue, 13 Nov, 2018 at 7:48 PM
Calls tab
Now ‘Calls’ tab will show screen shows the call history. User can make a call via contact picker directly. Here’s how you do it : Go to the  Call Tab to s...
Wed, 30 Jan, 2019 at 4:55 PM