Help

Setting

Change your account settings
View or edit your BBM Account Edit account information Change password Change recovery question Edit your BBM Account information on a computer Change you...
Wed, 5 Sep, 2018 at 11:08 AM
Open links externally
When you tap on a link that brings you to webpage, you can choose the webpage to open in the BBM app or in your device’s browser externally. To enable or d...
Fri, 29 Dec, 2017 at 8:28 PM
How to Use a Passcode
If you want to use a 'Passcode' to protect the confidentiality of your BBM, please follow these steps below : Click Choose 'Settings'...
Tue, 14 Aug, 2018 at 4:35 PM
Storage Management
New feature for users to manage the storage in BBM and clear certain types of content (image, video, audio, etc) on each chat. Users can manage their storag...
Wed, 16 May, 2018 at 3:07 PM
Reduce Cold Start Time
Now shorter loading time 30% faster cold start time than the previous release when opening the app. Here's how you do it: Force close the BBM applica...
Thu, 17 May, 2018 at 10:37 AM
Refactor of local storage
Refactor of local storage is for how iOS stores default values. This is to solve the issue of users see unwanted screens such as the terms and condition aft...
Thu, 17 May, 2018 at 10:42 AM
Delete Account
A new feature for user to delete your account. Here’s how you do it : From ‘Me’ tab clicks ‘Settings’. Click ‘Delete Account’. Note : Once your accou...
Thu, 26 Jul, 2018 at 2:10 PM
Upgrade BBM
Upgrades – A new way to sign up BBM This new feature allows you to sign up using phone numbers only, means your account using phone numbers will be verifi...
Wed, 1 Aug, 2018 at 3:47 PM
Phone Number Setting
Device Switch/Recycled Number Support Enable user to create a new account or to switch device. Recycled phone number users can create new account with BBM....
Thu, 26 Jul, 2018 at 2:10 PM