Help

Will I still able to access BBM Services?


Indonesia services:

  • BBM Dana is not accessible after the BBM service shuts down. You can instead download the standalone DANA App on Android or iOS to continue using DANA balance and services.  Your DANA balance still remains in your DANA account. The transition is simple: download DANA App, login using the same phone number in BBM and the same PIN number you used for your DANA account, then you will get your Dana balance and do transactions.

  • BBM News is not accessible after the BBM service shuts down.  We recommend you to use the Kapan Lagi Youniverse news aggregator called Potret App, available on both Android and iOS.

  • BBM Sport is not accessible after the BBM service shuts down, but you can access bola.com to get sport news and schedules.

  • BBM Vidio and Live TV are not accessible after the BBM service shuts down, but you can directly access all Vidio content on vidio.com or download the Vidio App on both Android and iOS

  • Users will not be able to shop on Bukalapak through BBM after shutting the BBM service shuts down.  You can directly access bukalapak.com for your daily shopping or download the Bukalapak App on both Android and iOS

  • BBM Kupon is not accessible after the BBM service shuts down.   You can directly access lakupon.com to continue to get great value coupons.

  • BBM Karir is not accessible after the BBM service shuts down.  You can directly access karir.com to get the latest job openings.

  • BBM Polls is not accessible after the BBM service shuts down.

Rest of the World Services:

If you have any questions, please reach out to our customer support team at https://help.bbm.com/en/support/tickets/new


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