Help

Delete Account


This feature allows you to delete your BBM account. Here’s how you do it:

  1. From home screen, tap ‘More’ tab from Avatar Icon on the top left corner.



  2. Click on the 'Account' setting.



  3. Choose 'Delete Account' by tapping it.



  4. You will be directed to the delete account processing page.



  5. Insert your 'Phone Number' if you are signing up with a phone number and you will receive a verification code by text messages.

         

  6. Insert your 'Email Address' and tap 'Continue' to insert your 'Password', if you are signing up with an email.

         

  7. Tap 'Delete Account' to continue.



  8. You'll be asked for delete account confirmation, tap 'OK' to finish the account deletion process.

         

Note: Once your account is deleted, the following information will be lost and cannot be recovered:

  • BBM contacts
  • Purchases in your BBM

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