Help

Call Experience


Call waiting experience when receiver is busy

BBM now has new feature call waiting when a receiver is busy that enables a caller to see the status of the receiver if he/she is already in an active BBM call. 

  1. Initiate a call with a user who’s currently on another BBM call
  2. The wording on call ‘User X is busy on another call’.


Differentiate call connecting and receiver phone ringing

New feature for caller to differentiate between when call is connecting and when receiver phone is ringing. Voice/video callers will know if the caller is unavailable to answer. Here’s how you do it :

  1. Call BBM contact
  2. Calling screen will display ‘Calling’ and play a connecting tone until the receiver phone starts ringing
  3. Once the receiver phone rings, the display will change to ‘Ringing’ and there will be a different tone


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.