Help

DANA


DANA is an electronic wallet and a new payment solution that provides a variety of payment services in BBM. This new service is available in the Discover BBM menu, enables quick and easy transactions for Android and iOS users without having to sign out of the BBM app. This application is for Indonesia market only.


Activate DANA

You must activate your DANA account before you can do any transactions, it requires an active phone number.

  1. Tap  (Discover).
  2. In the top screen, tap “Activate”.



  3. Tap “Next” to continue after reading a brief info about DANA.



  4. Tap "Accept" to allow request permissions from DANA for viewing your email address, profile information and your phone number.



  5. Input your active phone number as your DANA ID. The system will send a verification code to your phone number.



  6. Input verification code that you received. Wait until the verification is successful.

       

  7. Next, you will be asked to input PIN number to be used for payments.



  8. Re-enter your DANA PIN number to continue.



  9. DANA activate process is complete.



  10. For further information, please contact help@dana.id or 1500445 for inbound call

Lucky Money

Feature improvements from DANA to share Lucky Money in New Generation Group (GGB). Here’s how you do it:

  1. On the attachment panel, click on Lucky Money
  2. Input reward amount and select number of people eligible to win
  3. Add remarks to be displayed in the bubble
  4. Members tap on the bubble to see the result

           


Deep Link to DANA Web Container

This feature is to enable deep link functionality for internal ads to redirect a user to DANA web container. URL embedded in marketing material link: bbmi://discover/dana/home.

         


UI improvement on Discover

Revamp design on DANA’s entry point by making it look more prominent and adding shortcut buttons for specific DANA services. Here’s how you can find it:

  1. For the unregistered user, tapping on the entry point will open registration flow
  2. Tapping on the arrow button near the balance will open DANA homepage
  3. Tapping on Pocket button will open the feature in DANA
  4. Tapping on Pulsa button will open the service in DANA
  5. Tapping on Top Up button will open the info page on how to add balance


Discover banner for DANA promo

With this new feature, you can see a multiple banners DANA promo on Discover tab. Here’s how you can find it: 

  1. Go to Discover tab
  2. Swipe on the carousel image to see the next promo




DANA Tab

Change the Discover tab into DANA tab with separate sections for DANA and BBM services.



Note: Indonesian market only


Entry point Payment and History Transaction

Additional entry points to DANA QR payment feature and transaction history. Here’s how you do it:

  1. On the DANA tab, Tap the QR payment icon to open the DANA QR page

         

  2. Tap the transaction icon to open the DANA transaction history page

       

Note: Indonesian market only


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