Help

Join a BBM Channel


Invite people to a channel

Comment on a channel post

Chat with a channel owner

Report content as inappropriate

Report a channel

Leave a channel


View, share, or comment on posts from people, brands, and services in BBM. You might also be able to start a BBM chat directly with the channel owner.

Tip: You can preview channels that you're thinking about joining.

  1. Tap 
  2. Tap Channels.
  3. Search or browse for a channel.
  4. Tap a channel.
  5. Tap Join.

Tip: to view the channel profile, proceed from step 4 and tap  > View Channel Profile.


Invite People to a Channel

When you invite people to a channel or share a channel post, the message appears in a BBM chat. Please do the following steps :

  1. Tap the 'Discover' icon  then select the 'Channels' icon

  1. Select the channel you want to invite people

  1. Tap the three dot icon on the right bottom

  1. Select ‘Add Contact’

  1. Select ‘Show QR Code’ or ‘Add Contact’ button

  1. If you choose Show QR code then will be displayed QR code to scan to add

  1. If you choose Add contact then will be displayed Select Contact


Comment on a Channel Post

Channel owners can restrict comments.

  1. In a BBM channel or on the Feeds screen, tap a post.
    • You do not need to go to a post to like it, you can tap  while on your feeds page to like a post

  2. Do any of the following:

    • To like the post, tap  .

    • To add a comment, type in the comment field.

  3. To reply to a comment, tap the specific comment. Tap .

Tip: On the Feeds screen, tap a channel picture to see the full image.


Chat with a Channel Owner

In the channel's profile, you can see when the channel owner is available to chat.

Note that you must have subscribed to the channel and the channel owner must be available to chat to start a chat with the channel owner. 

  1. In a channel, tap .
  2. Type your message or select an emoticon.
  3. Press the Send key.

When you end the chat, the channel owner can no longer reply to your message.

Tip: You are able to copy, email and end the chat with the channel by tapping  within the chat.


Report Content as Inappropriate

You can report a comment or a post to the channel owner if you think that the content is inappropriate or for mature audiences only. The channel owner might decide to delete the content. Please do the following steps: 

  1. Tap the 'Discover' icon  then select the 'Channels' icon

  1. Select the channel you want to report

  1. Select content you want to report by tapping three dot icon on the right side

  1. Tap ‘Report Post’

  1. Tap ‘Yes’ to report post


Report a Channel

If you wish to report a channel, please do the following steps:

  1. Tap the 'Discover' icon  then select the 'Channels' icon

  1. Select the channel you want to report

  1. Tap the three dot icon on the right bottom

  1. Select ‘Report Channel’

  1. Tap ‘Yes’ to report channel


Leave a Channel

If you want to leave the Channels you have joined, do the following steps: 

  1. Tap the 'Discover' icon  then select the 'Channels' icon

 

  1. Select the channel you want to delete

 

  1. Tap the three dot icon on the right bottom

 

  1. Tap 'Leave Channels' 

  1. Will be displayed a warning message, then click the 'Leave' button to leave the channel 


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