Follow safe practices

Keep yourself safe with these three rules:

  1. If it looks too good to be true, it usually is. Verify the source before you click on a link or forward it on. When in doubt, contact our support team at
  2. Be smart about what you accept. Approach messages from unknown sources with abundant caution. BBM staff will never contact you by direct message.
  3. Never share your credentials with anyone. BBM will never ask for your username, password, credit card details, or ask you to make an unsolicited payment. If you receive suspicious emails, report the sender immediately. Do not click on any links.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.