You can add contacts to BBM in different ways depending on the information that you have. For example, you can type someone's contact information or scan a BBM barcode.
When you invite people to BBM by entering their email addresses or phone numbers, they receive an email or a text message with a link to download BBM. Contacts need to have a BBM PIN before you can add them as BBM contacts.
- On the contacts screen, tap > .
Tap one of the following:
- Invite by Email
- Invite by SMS
- Enter an email address or a phone number.
- Tap Send.
After people set up BBM, to add them to BBM, repeat step 1 and do one of the following:
- Tap Invite to Barcode Scan. Complete the instructions on the screen to scan the other person's BBM barcode.
- Tap Invite by PIN. Enter the person's BBM PIN.
Show your BBM PIN or barcode
A PIN is a unique combination of numbers and letters used to identify each person in BBM. If you don't want to share personal information, like your phone number or email address, you can share your PIN. People can add you as a BBM contact if they know your PIN, or if you show them your BBM barcode.
If you switch devices, your PIN might change. However, BBM is designed to update your contact details automatically so that your contacts don't need to add you again.
- At the top of the screen, tap your picture or name.
- Tap. Your PIN appears under your BBM barcode.
Delete or block a contact
If you delete a BBM contact, you are removed from that person's contact list in BBM.
- Touch and hold a name.
- Tap delete.
- To prevent the person from sending you invitations in BBM, select the Block Future Invitations checkbox.
- Tap Ok.
Unblock a contact
- Tap > settings > contacts > Blocked Contacts and Feeds.
- Tap. Select the checkbox beside the name.
I can't add a BBM contact
If you invited someone to BBM but can't start a chat with the person, try any of the following:
- To check if the contact recently changed names, go to the feeds screen.
- Check that the email address, phone number, or PIN in your invitation matches the person's current information.
- Check if you blocked this person.
- If the person doesn't have BBM, you might have to wait for them to download and set up BBM. Contact the person to verify before you invite them again.
- If the person's device is turned off or if the person blocks you, your invitation might continue to appear in your Sent list. To view your pending BBM invitations, on the contacts screen, tap . Scroll to the sent screen.