Start a BBM Video or Voice Chat

You can turn a BBM chat into a face-to-face conversation using the BBM video chat feature!

You can start a BBM video call with contacts who are using a supported Android™ or iOS device. 

If your device or your contact's device doesn't support BBM video chats, your call is connected to voice only. Depending on your device, this feature might not be supported.

In a BBM chat, in the upper right corner of the screen, tap  for a video call,  or for a voice call.

Answer or Decline a BBM Video or Voice Chat 

When you receive a BBM video or voice call, the call screen appears.

Do one of the following:
  • To answer a BBM video call, tap gzmDZqA6KyqkDxQEfrlApLn3Du88xK4POA.png.
  • To answer a BBM voice call, tap cwI0rGejUx0jpQZQy-QBGDdb5Z6YL_GCSA.png.
  • To decline the call, tap ZErRN3gPy1DJpjZJyQOSDxWqZb5Sgd4UPg.png.

Switch Cameras

By default, your front-facing camera is used during BBM video chats.

In a BBM video chat, do any of the following:

  • To switch to the rear-facing camera, tap .
  • To move your video thumbnail, touch the thumbnail and drag it to a different corner of the screen.

Use BBM Video Over a Wi-Fi Network Only

If you're concerned with mobile data usage, you can change your BBM options to prevent calls over mobile networks.

  1. Tap .
  2. Tap Settings
  3. Scroll down to the bottom.
  4. Turn off the Allow BBM Calls Over Mobile Networks switch.

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